WE'RE HIRING!

Ten Ren’s Tea Time is a premium tea house and restaurant chain under the Ten Ren’s Tea Group. Spanning 218 locations across the world, we are continuously expanding. With the philosophy of “Old Business, New Management,” we concentrates on the product, store and organization innovations. Our loyal guests love us for the consistent quality and service we have been delivering for over 50 years!

We are looking for team members with passion for the industry, and are committed to providing excellent service to our customers and growing with the company. We are seeking results driven general managers with high enthusiasm at future locations in Southern California. A successful candidate will be able to enhance customer satisfaction, meet sales and profitability goals, and manage staff effectively.

Open Positions

Please see below for open positions at Ten Ren's Tea Time!

Job Responsibilities:

  • Ability to work all stations (Front of House, Tea-tending and Back of House positions). Perform a variety of duties (food preparation, general supervision of employees, opening and closing restaurant)
  • Interview, hire and train staff so that all employees meet Ten Ren's Tea Time standards
  • Ensure that all paperwork is completed in compliance with company and government regulations
  • Oversee and manage all areas of the store, as well as to ensure efficient and effective store operations
  • Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, and labor costs
  • Will be responsible for scheduling employees into a designated work schedule based on availability of the employees and needs of the restaurant
  • Exercise discretion and independent judgment with respect to matters of significance regarding employee relations, store operations, company policies, and decision making
  • Develop and maintain a professional working environment for staff
  • Enforce sanitary practices for food handling, general cleanliness and maintenance of kitchen and dining areas including making sure that all operational standards are in ordinance of company policies and federal/state/local laws
  • Provide exemplary customer service to guests and handle guest complaints graciously
  • All other duties required to successfully operate the restaurant

Physical demands:

  • Ability to continuously stand or walk
  • Ability to bend and lift occasionally
  • Ability to lift up to 25 pounds occasionally

Qualifications:

  • High School Diploma required; Associate Degree preferred
  • At least 2 years of experience in restaurant supervision or management; full-service or fast casual restaurant experience is desired
  • Basic computer skills and knowledge of Microsoft Office (Outlook, Word, Excel)
  • Ability to work in a fast paced environment
  • A love for the restaurant business and desire to create the ultimate guest experience
  • Strong written and verbal communication skills - clear and professional demeanor
  • Ability to multi-task, organize and prioritize with efficiency
  • A friendly and outgoing personality - must enjoy interacting with and servicing others

Benefits:

  • A highly competitive salary with monthly bonus potential
  • Medical Insurance
  • 401K
  • Paid Time Off & Paid Holiday
  • Meal benefits

Job Type: Full-time

Salary: $54,000.00 to $70,000.00 /year

Job Responsibilities:

  • Welcome customers as they come into the restaurant
  • Take customer orders operating a touch-sensitive POS System
  • Provide answers to queries presented by customers regarding services and offers made available by the restaurant
  • Be knowledgeable of all menu items
  • Maintain cleanliness of the restaurant
  • (Baristas) Prepare drinks/desserts for customer orders

Basic Qualifications:

  • Availability to work nights, weekends, and holidays
  • Self motivated
  • Fast learner
  • Team player
  • Multi-tasking and time management skills
  • Must be able to stand for long periods of time
  • Ability to work in a fast paced environment
  • Good communication & customer service skills

Benefits:

  • Employee discounts
  • Free drink while working 
  • Flexible hours
  • No prior experience necessary (training will be included)

Job Type: Part-time

Salary: $13.00 to $16.00 /hour

Job Responsibilities:

We are in need of Line cook/Kitchen help to staff our morning and afternoon shift. The ideal candidate believes in showing up on time for work, providing other employees with assistance in the kitchen as needed and following all sanitary and health-related protocols. We’re a busy and growing restaurant franchise and we are willing to consider advancement opportunities for the right candidate. We’re offering a consistent schedule and good pay with benefits for a dedicated employee.

Basic Qualifications:

  • Punctual and available to work on weekends
  • No experience required (we’re willing to train)
  • Excellent critical thinking and time management skills
  • Ability to operate industrial machinery and carry loads up to 25 lbs
  • Willingness to work in hot, humid environment and on your feet for up to 8 hour shifts

Job Types: Full-time, Part-time
Salary: $13.00 to $16.00 /hour